|
|
 |
|
 |
| |
human resource
all , westend inc,alabama.
|
Top Manager
BSC , RHB,USA.
|
Manager
Bsc , Banner Oil,USA.
|
Energy Management Analyst(Seattle City L....
Seattle, WA 98124.
|
Sr. Energy Management Analyst(Seattle)
Seattle, WA.
|
Energy Efficiency Project Manager(Irwind....
Irwindale, CA.
|
Manager Financial Planning
MBA , EXI,northeast.
|
Head of North American Fund Administrati....
MBA , EXI,midwest.
|
Electrical Engineer(Annapolis, MD)
High-School , Annapolis, MD.
|
Consulting Systems Engineer(Houston, TX)
B.S , Houston, TX.
|
Quality Engineer Specialist(New Kensingt....
New Kensington, PA.
|
Quality Engineer Specialist(New Kensingt....
New Kensington, PA.
|
Sr Tech Support Engineer(Johnson City, T....
High-School , Johnson City, TN.
|
Petrochemical Sales Manager(Houston, TX)
B.S , Houston, TX.
|
Pharmaceutical QA Auditor(Cranbury, NJ)
Bachelors Degree , Cranbury, NJ.
|
Applications Engineer(Maple Grove, MN)
A.S. Degree in Design/Drafting , Maple Grove, MN.
|
Job offer/ Work at home or office
BSc or college , USA/ CANADA/ AUSTRALIA/ EUROPE.
|
Sr. CMS Developer
Bachelor's Degree , New York, NY.
|
Technical Lead
Bachelor's Degree , New York, NY.
|
Medical Device Sales
Bachelor's Degree , NYC or Boston, MA.
|
|
|
 |
|
 |
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
Home
> Customer Care
|
|
|
|
|
|
|
|
|
Collection Representative |
| Eligibility : |
High School |
| Location : |
Minneapolis-MN Minnesota |
| Designation : |
Collection Representative |
| Details :: |
|
Financial Recovery Services |
| |
Financial Recovery Services was formed in March of 1996 by two collection industry veterans. The pair had the vision that an organization could be formed and managed successfully by adhering to the motto "built by collectors for collectors" which stands to this day. The company started with only two employees and a dream and today has hundreds of employees in three call centers and two training facilities located in Minnesota and Texas. This growth has been all organic and the company has not been involved in any mergers or acquisitions. Our company has been built the old fashioned way by working hard, treating people fairly, and maintaining our core values and beliefs. Our compass to success has been the strict adherence to our Mission Statement, Core Values, and Beliefs. Our clients have learned over time that they can trust our judgment and this has resulted in our growth. It is our belief that in order to be successful in this industry you must effectively combine art with science. We believe that we have effectively utilized the art of managing people with the science of leveraging technology to increase efficiencies. For almost a decade, Financial Recovery Services has excelled in the field of debt collections and receivables management. In the process, FRS has won numerous accommodations and awards....we have distinguished ourselves as a proven solution to a variety of organizations.
Job Title: Account Manager/Collector
Reports To: Team Leader/Production Manager
Status: Non Exempt
Summary
Contacts debtors to facilitate repayment of financial obligations owed to FRS clients to ensure that production goals are met.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Manages time and resources using the Collection Resource System (CRS) to effectively maximize their efforts to manage an assigned portfolio of aged receivables in accordance with client and company work standards and operating procedures.
Documents telephone calls made and/or telephone conversations using codes, appropriate abbreviations and in some cases, detailed notes regarding the conversation ensuring that federal and state third party collection regulations have been followed.
Provides effective and thorough coverage on entire assigned portfolio on a regular and consistent basis.
Enters daily task sheets as requested by team leader or production manager to indicate performance level at current point in time and to track performance to goal for month.
Traces skips (debtors who change residence without notifying creditors) for creditors or other concerned parties to gather current contact information.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens to information presented and gets clarification as needed to ensure understanding of job responsibilities and expectations; Responds well to questions and requests.
Quality - Demonstrates accuracy, thoroughness and the ability to retain and apply information presented; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
Attendance/Punctuality - Is consistently at work and on time based on the work schedule entered for the week; Takes lunch at scheduled time, returning on time; Breaks are taken as scheduled.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bi-lingual in Spanish is desired.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Computer Skills
To perform this job successfully, an individual should have knowledge of CRS collection management system software, CBR and Fast Data tools.
Other Qualifications
Must be able to work prime time hours each week including late nights and weekend hours to increase probability of debtor contact.
|
Financial Recovery Services was formed in March of 1996 by two collection industry veterans. The pair had the vision that an organization could be formed and managed successfully by adhering to the mo
|
| Salary : |
22000 USD |
| Company URL : |
|
| Last Date : |
2008-02-13 |
| Address: |
Financial Recovery Services
4640 w 77th st suite 300
Edina
55435
mn
USA
|
| |
|
|
|
| Email to Friend |
Save Search |
Apply Online
|
Search Jobs |
|
|
|
|
|
| Keywords: jobs, customer care jobs, customer care jobs, customer care jobs, customer care jobs, customer care jobs |
|
|
| |
|
|
|
